1. No returns will be accepted on special orders, or custom fabrication. Since colors can vary from their representation on the Web site due to monitor settings, you may wish to order a plastic sample for review for custom photobooth panels.
2. Defective products will be replaced or repaired at our discretion.
3. All products must be returned to us within 30 days from the shipping date.
4. No returns accepted without a Return Merchandise Authorization Number (RMA#) from our customer service/sales departments. Please call your salesperson. Please provide the following information: Purchaser Name, Invoice Number and/or Order Number, Date of Invoice ,Nature of Problem, Original Packing List or Invoice.
5. All RMA numbers must appear on the packing label. RMA numbers are valid for 30 working days from date of issuance.
6. All transportation and insurance charges must be prepaid. (Sorry, COD’s cannot be accepted.) Orignal shipping charges to customer are never refundable.
7. A restocking charge of 30% will apply on all authorized returned goods.
8. Credits/refunds will be issued after our warehouse receives and inspects returned merchandise.